A Superhero Named Bruce Published on April 13, 2016 No, we aren’t talking about Batman. We are referring to Mr. Bruce who helped our friends Jamin and Ashley Mills from The Handmade Home. After purchasing a 40 year old home, the Mills (reasonably) wanted to have the home’s HVAC (Heating, Ventilation, and Air Conditioning) system and ductwork inspected. Mr. Bruce, who you can see working on the system, has been in the heating and AC repair and maintenance industry, coincidentally, 40 years. Was it destiny? He was absolutely amazing. He’s like a new best friend, Ashley expressed on her and Jamin’s blog, The Handmade Home. She said that Bruce was a good sport and let the Mills bunch take photos of him while he evaluated their home’s heating and air conditioning system. Looks like he’s having a blast to us. At [[centername]], we offer a 100% satisfaction guarantee and were thrilled to hear that Bruce was living up to our word. The Mills said that Bruce was “like the calming father figure” and went on to say he is the “kind of man you call on for help and can absolutely trust.” As we expect all of our NATE-certified technicians to do, Bruce took his time to explain everything, and if he wasn’t sure they understood, the Mills said he carefully explained it again. Just like the Mills, several homeowners need to make decisions that affect their heating and A/C systems, beyond which system to buy, such as (like the Mills) when [buying|purchasing|investing in]30] a home, do you keep the existing system, or does it need to be improved? On top of answering their questions, the Mills learned the importance of having thorough maintenance of an older system and, more crucial, “the importance of having the right person and company come out and do the maintenance for you.” While Bruce wasn’t able to provide solutions that were all perfect and rainbows, he was honest and explained that the decisions made when choosing which heating and A/C system to invest in for your home affects your indoor air quality and the health of your little ones (and their lungs!). We are proud of the representation Bruce gave of Hammond Plumbing & Heating when he helped the Mills family with their recent air conditioner safety inspection and tune-up service. If you have an older system you want to upgrade, have questions about your indoor air quality, or just need a seasonal tune-up, call Hammond Plumbing & Heating today and we’ll get you set up with one of our stellar technicians, just like Bruce! Contact Us