Service Experts of Raleigh Helps a Man Go Above and Beyond for His Neighbor Published on June 29, 2016 This past May, Service Experts Heating and Air Conditioning of Raleigh got a call from a man named Jimmy from the Raleigh metro who told Service Experts about a remarkable project he was working on for his neighbor Kyla. Kyla Tracy is an exceptional 9 year old who was born with Osteogenesis Imperfecta, sometimes referred to as brittle bone disease. She depends on a wheelchair to get around and her house was not wheelchair friendly, mostly because of the size of the wheelchair. When Jimmy became aware of the problem, he thought about remodeling the Tracy family’s home to make it completely wheel-chair friendly. But because of the age of the home, it was going to be more work than he initially planned. Not yet defeated, Jimmy opted to try turning the Tracy family’s carport into a wheelchair friendly living area, which would contain Kyla’s own bathroom, playroom, bedroom, and kitchen area. Excited, Jimmy began contacting local businesses, including building supply companies, plumbers, and electricians and all of them said they would be thrilled to help and donate services and supplies. He called Service Experts of Raleigh for the heating and AC piece of Kyla’s new living area. A couple of Service Experts employees went over to learn more about the project and were blown away by how bright and friendly Kyla was and they decided they had to help. Kyla’s father, Jared Tracy, said he had planned to pay for the $12,000 heating and AC systems for his daughter’s new mini suite, but with the assistance of Lennox and RE Michel, Service Experts of Raleigh was able to give the Tracy’s an invoice printed with the following: “We are more than honored to present you with a complete heating and AC system free of charge as long as we can all have a hug.” The employees at Service Experts of Raleigh were thrilled to help provide such a precious girl with a much-deserved place for her to live that accommodates her wheelchair and allows her to move around safely and efficiently. But it’s not over yet. The Tracy’s are trying to purchase a wheel-chair friendly automobile to better transport their family. To read more or to contribute to Kyla’s van, please click through to their GoFundMe account.