What to Expect During an AC Repair Appointment Published on June 25, 2016 So, suddenly your AC system needs repair at your Kitchener home and you’re not sure what to expect. It’s daunting enough to let an A/C system repair technician into your home, but then to not know what exactly they’re going to do could add another level of anxiety. But fear not! Hammond Plumbing & Heating is here to fill you in on the standard air conditioner repair process so you’ll be informed when an expert air conditioning service technician needs to come out to your house. It Starts Simple When the repairman arrives, the first thing they should do is ask to see the thermostat. It might sound ridiculous, but they need to inspect it to verify that it’s not just a thermostat settings error. The service tech will verify the thermostat is switched to cool and then decrease the temperature to see if that will activate the air conditioner. A flawed or incorrectly connected wire could be all that’s standing in the way of you and a comfortable home. If this doesn’t fix the problem, the technician may request to see your circuit breaker box. They will probably switch the circuit switches to off and then back to on to see if that activates the AC. Getting to the nitty-gritty The repairman will then likely ask you to see the air conditioning equipment. Same as a doctor, the technician will begin their trial and error diagnosis process. There are many things that could be the cause for an A/C system that isn’t functioning properly, and it’s up the technician to examine all the possible sources starting from the most typical issues to the least. The diagnostic process could take anywhere from five minutes to sixty, and sometimes longer. During the air conditioner diagnosis, they will likely check the air filter to confirm it’s not obstructed or requires replacing. They will check the AC refrigerant levels, verify the air condenser fan is turning properly, make sure that the size of your AC is correct for the size of your home, and examine the electronics, safety controls, and wiring. Have answers, will fix Once the AC service tech has found the trouble, he or she should explain all your choices to you. The discussion will typically start with the service tech explaining what the trouble is, what part (if any) failed, how or why it went out, and what that part does for your air conditioning system. The service tech will then go into your options, which will involve replacing the part and resolving the trouble, but may also involve upgrading parts of the AC system, the air conditioner itself, or your entire heating and AC system. In some cases, it may make more sense to buy an entire new heating and AC system, especially if the air conditioner is past its prime, or susceptible to breaking down again and end up with you spending more on AC repairs in the end. The service tech will discuss how much time, effort, and cost it will take to fix the problem. The service tech may at this point explain what could have prevented the trouble or part failure and how to keep a future issue from occurring. This usually includes proactive maintenance, which not only helps prevent an AC breakdown, but in most cases also keeps your air conditioning warranty valid. Most expert air conditioning repair centers will offer a yearly service plan so you don’t have to stress about making future heating and cooling tune-up appointments for your HVAC equipment. At the end, they will discuss the process for repairing the failed part or fixing the trouble. If you elect that air conditioning repair is better for you than purchasing an upgraded air conditioning system, the service tech will order any parts necessary and schedule your new appointment to fix the air conditioner. Or, if the part needed is already accessible on their truck, they will go ahead and start the air conditioner repair work with your permission. Remember that throughout Kitchener your HVAC equipment is in good hands with Hammond Plumbing & Heating. Our service techs are NATE-certified and have received extensive background checks so you can feel confident with the men and women we send into your home. If you ever have any questions about your A/C system or what to expect with your AC repair, give us a call day or night at 226-240-1120 and we’ll be happy to discuss the process.